On Demand (Hourly) Support

Our  technical support staff is available to assist you with any IT related issues 24x7 throughout the year. Our competitive rates are open to all customers. Our goal is to fix a service request as fast as possible while saving you money, and maintaining our high customer satisfaction levels.

From routine maintenance to complete network design, ITboons will get the job done - on time and on budget!

We understand that when things go wrong, your productivity is adversely impacted and we will respond to your demands quickly and efficiently. Use our hourly support services for any network issues, network administration, installation and configuration.

We have pay when you need or subscription of fixed pool of hours to meet your requirements.

FEATURES:

  • 24x7 On-site and Remote IT Support :

    Get IT support when you need it, not just in standard office hours. Our teams are operating round the clock to fully support your business.

  • Instant Response – No Waiting :

    Using our unique software, you can connect to a live qualified support engineer instantly, no telephone queues. They can chat to you and take control of your screen all within seconds of the request. We will start working on your problem guaranteed within 15 minutes.

  • Quick Onsite Support :

    Our qualified engineers anywhere in the San Francisco Bay Area within maximum of 4 business hours.

  • Remote Support – Covering when you need :

    You can cover all your staff no matter where in the world they are, fully inclusive unlimited 24/7 remote support.

  • Certified Technical Team :

    We have a huge technical and engineering team covering all major technologies, such as Microsoft, Cisco, Sun, VMware, Linux, SQL and Blackberry. We can save you thousands in consultancy by tapping into our team.

  • Service Report Visibility :

    Login to your online account to view all open and closed support tickets. Add your own notes and attachments, talk live to engineers. See all your network devices and network topology online.

Monthly Support

Our monthly support services are designed to suit our customer's needs, from small business start-ups to large, multiple-location companies. ITboons delivers your own Fully-staffed IT Department, without the high costs. Our all-inclusive Managed IT Support plans monitors your network 24/7, fix any problems quickly with our remote access tools.

From routine maintenance to complete network design, ITboons will get the job done - on time and on budget!

We understand that when things go wrong, your productivity is adversely impacted and we will respond to your demands quickly and efficiently. Use our hourly support services for any network issues, network administration, installation and configuration.

We have pay when you need or subscription of fixed pool of hours to meet your requirements.

FEATURES:

  • 24x7 On-site and Remote IT Support :

    Get IT support when you need it, not just in standard office hours. Our teams are operating round the clock to fully support your business.

  • Instant Response – No Waiting :

    Using our unique software, you can connect to a live qualified support engineer instantly, no telephone queues. They can chat to you and take control of your screen all within seconds of the request. We will start working on your problem guaranteed within 15 minutes.

  • Quick Onsite Support :

    Our qualified engineers anywhere in the San Francisco Bay Area within maximum of 4 business hours.

  • Remote Support – Covering when you need :

    You can cover all your staff no matter where in the world they are, fully inclusive unlimited 24/7 remote support.

  • Certified Technical Team :

    We have a huge technical and engineering team covering all major technologies, such as Microsoft, Cisco, Sun, VMware, Linux, SQL and Blackberry. We can save you thousands in consultancy by tapping into our team.

  • Service Report Visibility :

    Login to your online account to view all open and closed support tickets. Add your own notes and attachments, talk live to engineers. See all your network devices and network topology online.

Project based support

Our Project based IT support provides a project framework aimed at specific deliverables tailored to your needs and a proactive service designed to minimize the risk associated with critical projects. We offer consulting, planning, designing, installation, maintenance and training on all IT projects. 

From routine maintenance to complete network design, ITboons will get the job done - on time and on budget!

We understand that when things go wrong, your productivity is adversely impacted and we will respond to your demands quickly and efficiently. Use our hourly support services for any network issues, network administration, installation and configuration.

We have pay when you need or subscription of fixed pool of hours to meet your requirements.

FEATURES:

  • 24x7 On-site and Remote IT Support :

    Get IT support when you need it, not just in standard office hours. Our teams are operating round the clock to fully support your business.

  • Instant Response – No Waiting :

    Using our unique software, you can connect to a live qualified support engineer instantly, no telephone queues. They can chat to you and take control of your screen all within seconds of the request. We will start working on your problem guaranteed within 15 minutes.

  • Quick Onsite Support :

    Our qualified engineers anywhere in the San Francisco Bay Area within maximum of 4 business hours.

  • Remote Support – Covering when you need :

    You can cover all your staff no matter where in the world they are, fully inclusive unlimited 24/7 remote support.

  • Certified Technical Team :

    We have a huge technical and engineering team covering all major technologies, such as Microsoft, Cisco, Sun, VMware, Linux, SQL and Blackberry. We can save you thousands in consultancy by tapping into our team.

  • Service Report Visibility :

    Login to your online account to view all open and closed support tickets. Add your own notes and attachments, talk live to engineers. See all your network devices and network topology online.